Seeking CCIE's in AZ, OH and NJ

Cisco Services/-HTTS Group

High Touch Technical Support

The High Touch Technical Support (HTTS) is a premium service that provides customers with technical assistance 24 hours a day, 7 days a week, from Cisco Advanced Services engineers who have a comprehensive understanding of their network, operations procedures, business processes, past problems, and present concerns. This is your opportunity to be exposed to new cutting edge technologies, multiple, diverse network environments all over the global. Are you ready to take your certification to the next level?..be the Expert in your field?



Cisco Systems, Inc. is seeking Network Consulting Engineers for Phoenix-Arizona, Columbus-Ohio and Somerset-New Jersey campuses. We will relocate the preferred candidate. You must be a US citizen.



The following responsibilities are associated with this High Touch Technical Support Engineer position:



--Role is dedicated support function providing reactive technical support to large Enterprise customer.

--Will have a strong background in Routing Protocols and Large scale Architecture.

--Acts as a technical expert in LAN Switching specific to CAT6K.

--Provides second line phone/email/fax consultation to independently debug complex product problems.

--Will provide systems/product training both internally and externally.

--Acts as a focal point for large account network problem resolution.

--Provides support on a world-wide basis.

Successful candidate has the following experience, knowledge or proven capabilities:

--Ability to work independently, as the position only receives minimal supervision with no instruction on routine work and general instruction on new assignments.

--Ability to analyze, use and configure small to medium networks.

--Proven crisis management skills.
--Works on problems of diverse scope where analysis requires evaluation of identifiable factors.

--Applies known solutions to solve problems.



The following technical skills are required:

--Routing Protocols

--Large scale Architecture

--LAN switching expertise specific to CAT6K



Typically requires BS in CS or EE or equivalent plus 7-10 years related experience. You must have a current, completed CCIE to be considered. Candidate must be willing to be tested on strengths. Salary will be commensurate with experience, with exceptional Benefits and Stock options. We are competitive on our total compensation offerings. If you are interested in working for Cisco in this capacity then please submit your details and CV to tangsmit@cisco.com. Only those candidates that meet the requirements will be contacted.